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Why website maintenance is important:

You’ve likely invested quite a bit of money into your website so it only makes sense to take care of it so that it can continue to serve your business for many years to come.

Regular updates help protect against hackers, reduce downtime, improve search engine rankings, and keep your site running as fast and efficiently as possible. WordPress and any plugins you may be using regularly release updates for bug fixes, security patches, and new features.

Sometimes servers crash and files are lost or sites get hacked and changed beyond repair. Regular backups of your website files and database will ensure there is always a current version of your site safely stored away in the event that it needs to be restored.

WordPress Care Plans

Includes Hosting!

Basic
$50 / month
  • Secure reliable hosting
  • Weekly offsite backups of site database and files
  • Monthly WordPress core, plugin, and theme updates
  • Up to 1 hour for bug fixes, troubleshooting and general support
  • Monthly Maintenance Report
Advanced
$99 / month
  • Secure reliable hosting
  • Weekly offsite backups of site database and files
  • Monthly WordPress core, plugin, and theme updates
  • Up to 2 hours for bug fixes, troubleshooting and general support
  • Uptime Monitoring
  • Security Monitoring
  • Monthly Maintenance Report
Premium
$199 / month
  • Secure reliable hosting
  • Daily offsite backups of database and files
  • Monthly WordPress core, plugin, and theme updates
  • Advanced functionality support, ( E-commerce, membership, etc. )
  • Uptime Monitering
  • Security Monitoring
  • Up to 3 hours for bug fixes, troubleshooting and general support
  • Monthly Maintenance Report
* All pricing in CAD Sign me up!

The Process:

The process is simple and once everything is set up you can sit back and leave the rest up to me.

Step 1:

I'll send you a monthly recurring invoice. You'll have the option to enable auto-billing or you can choose to pay the invoice as it comes in each month.

Step 2:

I'll work with you to obtain the credentials I need to migrate your site to the new hosting and set up accounts required for maintenance. Once everything is configured, the first round of maintenance will be completed and continue each month.

Step 3:

I'll provide you with credentials to your new hosting account so you always have full access to your site files.

Add-on Services:

These are things you can choose to add at any time. They are billable at my hourly rate and you'll be provided a quote for approval before proceeding.

Sign Me Up!


* By purchasing a monthly maintenance package, you agree to the terms of service below.

Terms:


Will you need an account on my WordPress site?

Yes I will need an administrator level account in order to provide maintenance services.

What if I want to cancel?

You're free to cancel at any time, I won't lock you into any kind of hidden terms or contract. You'll always have the ability to manage auto-billing on your invoice, so you can cancel it at any time. Or just send me an email and I can cancel it and send you your files and database.

Can I save up hours from previous months?

No, unused hours will not roll over to the next month. This makes it possible to keep maintenance plans affordable.

What if I don't need maintenance every month?

Let me know and we can discuss a custom plan or you can simply hire me on an hourly basis.

What happens if an update breaks something?

Every time I do updates, I check the site over afterwards to make sure there aren't any issues. Occasionally an update will create a conflict with another plugin or your theme and requires a bit of extra time to get everything working together nicely again. In the unlikely event that a bug will take more hours to fix than what's included in your plan you'll be provided a quote which you can choose to proceed with or roll back the update to the previous working version.

What happens if I forget to pay my invoice?

Hopefully you've enabled auto-billing so this won't be an issue, but in the case that an invoice goes unpaid, you'll be sent a reminder after 7 days. If the invoice remains unpaid for 30 days, the site will be deactivated until you've paid up whatever is owing. You will always own your website and database, so of course I will never keep these files from you, but hosting and maintenance can only be provided when invoices are paid.

Hosting Policies:

By purchasing a hosting and maintenance plan, you agree to comply with the Digital Ocean Terms of Service