You’ve likely invested quite a bit of money into your website so it only makes sense to take care of it so that it can continue to serve your business for many years to come.
Regular updates help protect against hackers, reduce downtime, improve search engine rankings, and keep your site running as fast and efficiently as possible. WordPress and any plugins you may be using regularly release updates for bug fixes, security patches, and new features.
Sometimes servers crash and files are lost or sites get hacked and changed beyond repair. Regular backups of your website files and database will ensure there is always a current version of your site safely stored away in the event that it needs to be restored.
The process is simple and once everything is set up you can sit back and leave the rest up to me.
Yes I will need an administrator level account in order to provide maintenance services.
Hopefully you've enabled auto-billing so this won't be an issue, but in the case that an invoice goes unpaid, you'll be sent a reminder after 7 days and if the invoice remains unpaid for 30 days, maintenance will stop and if you also owe for hosting the site will be deactivated until you've paid up whatever is owing. You own your website and database, so of course I will never keep these files from you, but hosting and maintenance can only be provided when invoices are paid.
You're free to cancel at any time, I won't lock you into any kind of hidden terms or contract. You'll always have the ability to manage auto-billing on your invoice, so you can cancel it at any time. Or just send me an email and I can cancel it and send you all your files (if I'm hosting your site).
No, unused hours will not roll over to the next month. This makes it possible to keep maintenance plans affordable.
You can contact me and we can discuss a custom plan or you can simply hire on an hourly basis.
Every time I do updates, I check the site over afterwards to make sure there aren't any issues. Occasionally an update will create a conflict with another plugin or your theme and requires a bit of extra time to get everything working together nicely again. In the unlikely event that a bug will take more hours to fix than what's included in your plan you'll be provided a quote which you can choose to proceed with or roll back the update to the previous working version.
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